Friday 28 January 2011

A nice surprise in our inbox this morning!

We had a lovely email waiting for us when we got to work this morning. Here is some of what it said.

"I would just like to say a big thank you for the advice you gave me when I contacted you on Monday about problems I was having with the cartridges for my Epson RX620 printer. I have always found you to be very helpful, as well as your prices to be very competitive. It is rare today to receive such good "old fashioned" service these days."

Its lovely to get a thank you in the morning!

Tuesday 18 January 2011

VIP Club - how to get in!

I'll give you a clue.....it isn't difficult! All you have to do is email John john@kc-inks.co.uk and he will add you to the list!

What are the benefits? We email our customers regularly (not sixteen times a day though, we don't harrass you!) and let you know of any deals etc that might be useful to you. For example we sometimes do multibuys so if you buy 3 cartridges you receive 1 free, or you buy 5 cartridges you get 2 free (i.e you get 4 cartridges when you paid for 3, or you get 7 cartridges when you paid for 5) Does that make sense?

We also do more fun things as well! Giveaways are always popular, we try and actually give you things that are useful and you will actually WANT.

We tend to blog about all the lovely giveaways the day after we email our customers. This is because we want to give our VIP customers the chance to get the email (maybe when they get home from work) and order before everyone else. There is nothing more annoying than responding to an offer and being told "sorry there's none left"

So there you have it. If you want to be first in line for exciting stuff let John know!

First offering of the year - its a good un!!!


Lets bring this year in with a smile! We have an amazing giveaway for you - we thought the first one of the year should be a REALLY good one! If you spend more than £35 you will receive a Pay As You Go mobile internet dongle loaded with 3GB data allowance, normally retailing at £30.99. Enter the code FREEBY in the promotional box when you place your order.
Spend less then £35 (and enter the code FREEBY in the promotional box) and you will receive a Pilot Spotliter doble ended (pink and yellow!) highlighter pen.
Get your orders in pronto, this is a first come first served offer! Our VIP customers are all over this one so get in there fast. If you want to become a VIP customer, I will tell you in the next post!

Tuesday 11 January 2011

Just in case you didn't get the news

I think our biggest news of the year so far got a bit lost in the last post. We have absorbed the VAT increase on all our compatible cartridges!!!

COMPATIBLE CARTRIDGES HAVE STAYED THE SAME PRICE AS 2010!!!

We are doing our very best to save you as much money as possible. We have also tried our hardest to keep the cost of refilled cartridges and toners and genuine cartridges down as much as we can. So hopefully more pennies can stay in your piggy bank!

Monday 10 January 2011

V.A.T

Well it has happened. We have completed the price changes. What a horrible job it was! We have done our very best to absorb the price increase but inevitablely prices have gone up on the majority of genuine cartridges. The good news is that we have managed to keep the price of compatible cartridges as near as possible the same as before. Welcome to 2011!

Happy New Year!

Sorry this is slightly late (darn VAT price changes!) but may I take this opportunity to wish you all the very best for 2011, I hope that it is the simply the best year for you. Here's hoping that the price of ink cartridges goes down not up!